Skip to content

Settings

Your logo and branding, the recovery discount, languages and how to ask for a feature.

4 pages
  1. Use your logo in abandoned cart emails: best practices

    Upload a JPG or PNG logo of up to 1 MB under Settings > Branding, add your links and business address, and RocketCart puts them in every recovery email.

  2. Add a RocketCart discount code to recovery emails

    Turn on Enable discount offers in emails under Settings > Email Settings and pick a percentage or fixed amount. RocketCart adds a one-time code to the third reminder email.

  3. Send abandoned cart emails in the customer's language

    RocketCart writes each recovery email in the shopper's own language, taken from their checkout. Eight languages are supported; any other language gets English.

  4. Send a RocketCart feature request or report a bug

    Open Request a Feature in the RocketCart menu, choose Feature, Bug, Suggestion or General, fill in your email, a title and a description, and click Submit Feedback.